Relay Harness™ Cleaning & Care
Recommended topical cleaning method for routine maintenance
At this time, the Relay Harness is designed to be cleaned using a topical, spot-cleaning method. This approach helps preserve the structure, padding, and materials of the harness while keeping it clean and comfortable for your dog.
Topical cleaning is effective for everyday dirt, sweat, and normal outdoor use.
Cleaning Tools Needed
- Soft-bristle brush (nylon or similar)
- Pet-safe fabric cleaner
- Clean water
- Dry towel or cloth
Use gentle tools only. Abrasive brushes or harsh cleaners may damage materials over time.
Step-by-Step Cleaning Instructions
- Remove the harness from your dog
- Lightly dampen the soiled area with clean water
- Apply a small amount of pet-safe fabric cleaner
- Gently brush the area using a soft-bristle brush
- Wipe away residue with a damp cloth
- Allow the harness to air dry completely before reuse
Clean only the areas needed. Avoid excessive scrubbing.
Important Care Notes
- Do not soak or fully submerge the harness
- Do not machine wash or machine dry
- Do not use bleach, degreasers, or harsh detergents
- Do not use heat to speed up drying
Heat and chemicals can degrade materials and stitching.
Drying & Storage
- Air dry only
- Lay flat or hang in a well-ventilated area
- Do not store while damp
- Store in a cool, dry place away from direct sunlight
Designed for durability. Maintained with care.
Contact Support for Care QuestionsCommon Issues
During normal use, dirt, hair, or debris can collect under the receiver module and around the contact point mounting areas. If left unaddressed, this buildup can interfere with proper contact.
Routine Care Steps
- Remove the receiver module occasionally and clear any debris from underneath
- Check the contact point mounting areas for buildup
- Wipe components clean with a dry or lightly damp cloth
- Confirm all contact points are seated properly before use
What You Need
No special tools or cleaners are required. Avoid harsh chemicals or high-pressure water.
Regular inspection and light cleaning help maintain consistent contact and long-term reliability.